What makes a referral successful?

  • The organisation you are referring the young person to has all the information they need to work with the individual
  • The young person understands why they are being referred and what to expect from the process (managing expectations)
  • The young person feels happy to work with the organisation and/or professional they’ve been referred to
  • There is an open channel of communication between you as the support worker and the organisation/professional. This helps the young person to feel supported from all sides

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“My support worker just refers me to people, it would be easier if he could access the information [from my advice worker] and follow up”