Mainstream advice services are set up to offer advice to any member of the public who needs advice or information in that area of knowledge. They are not targeted to specifically work with young people and they may make assumptions about what people visiting them will understand.

In this section we will look at best practices for preparing young people in engaging with these advice agencies.

Module

01

What does the young person want from the appointment?

Module

02

Managing expectations

Module

03

Preparing for the advice appointment

Module

04

Preparing for accessing advice on benefits

Module

05

Preparing for housing advice

Module

06

Preparing for immigration advice

Module

07

Preparing for Legal Aid

Module

08

Preparing for debt advice

Resources

01

Debt Myth Busting

Download

02

Recognised Websites

Download

03

PIP Diary

Download

04

Ask Us Debt Pack

Download